Zoom N Groom Pet Salon Llc
New Client Application
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Online account access is available to book appointments as well as view and edit your profile information. This access is free for all pet owners.
Add Additional Pets
General Liability Waiver
Zoom N Groom Pet Salon LLC employs extensive safety and sanitary precautions to ensure your pets safety and health. Despite reasonable and prudent efforts, some pets may experience common side effects of the grooming process, including but not limited to: clipper burn, exposure of the quick, reactions to flea treatments and de-shedding dip treatments, hair splinters, and sharp nails (after clipping). By signing this agreement, you (the client) agree to relieve Zoom N Groom Pet Salon LLC, and it's agents from any and all liabilities, and/or costs associated with any veterinary care, symptoms or discomfort of your pet related to or presenting after services rendered by Zoom N Groom Pet Salon LLC. The pursuit of any veterinary, behavioral, or rehabilitational services, and the payment there of, is the sole responsibility of the pet owner. Additionally, you agree to relieve Zoom N Groom Pet Salon LLC and its agents from any and all liability associated with damages to person, pet, or property by or relating to services rendered or service equipment used by Zoom N Groom Pet Salon LLC and it's agents.
Late CancellationNo Show Policy
Please call at least 24 hours prior to your appointment to cancel or reschedule.
Our Groomers use a gentle and loving approach in handling our clients, therefore our appointments are scheduled so that each four legged client receives attentive care in a soothing and calm environment. Your spa appointment is a reservation for services and for the individualized attention we provide each pet. We can only take a limited number of appointments each day. A missed appointment is a loss of income to a small business and our groomers and will be charged a Late Cancel fee of $35.00. Also there is a 3 Strikes you out policy. If you do not cancel you appointment with in 24 hours or do not show 3 times we will no longer schedule you pet as our time is valuable.
If an appointment is missed without a 24 hour notification, a $35.00 “No Show”/ “Late Cancellation” Fee per Pet will be charged and a deposit of ½ the grooming cost may be required to reschedule a future appointment in person.
We are only able to perform the grooming services for your pet in the time allotted for your scheduled appointment. If you arrive more than 15 minutes late to your scheduled appointment, we may not be able to perform your scheduled grooming services and you may need to reschedule your appointment so that we can stay on schedule with our other clients. If time allows, an additional fee may apply in order to complete a full groom.
Price Restructure 2021
Starting September 1st, 2021, we will be modifying our prices. We will be moving to a $60 a working hour with a $55 minimum on all small grooms and a $30 minimum on all small baths. With this change it will be taking the matted Brush-out, Pre-shave, Matted, and Difficult Animal Charges away, as we will now be charging by the working hour per pet. A la carte items will be staying the same. Nail trims $12, Anal glands $5, Ear Cleaning $5, Teeth brushing $5. If you are in for a full service these items are included in pricing package (Teeth brushing becomes an add-on if it’s been over 8weeks since last service). This will not affect all breeds, so if you have any questions please feel free to ask!!! We know that this may be difficult, we have spent a lot of time running numbers, and have found this is a necessary change. This policy change will be sent out digitally, and we kindly ask for you to sign it digitally to let us know you have received it. Thank you, Zoom N Groom!!
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