My Best Friends Place Boarding and Daycare
New Client Application
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Online account access is available to book appointments as well as view and edit your profile information. This access is free for all pet owners.
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Boarding and Daycare Liability Waiver
In case of emergency, the owner designates Pet Spa at Vinings as agent and understands that Pet Spa at Vinings will do whatever is appropriate for the well-being of the pet’s health while in our care. Further, if in the eventuality, services of a veterinarian are required, the owner extends permission for treatment at their expense.
Pet Spa at Vinings agrees to exercise all due and reasonable care to prevent injury or illness to your pet. However, in the event of illness or injury, the owners and employees of Pet Spa at Vinings shall not be held personally liable for such injury or illness.
Since Pet Spa at Vinings is a kennel facility and we use grates in each kennel, your pets’ nails need to be trimmed in order to prevent any injury to the nails. If your pets’ nails are too long and have the potential to cause an injury to arise, Pet Spa at Vinings will trim your pets nails at the owners cost.
Grooming Liability Waiver
Emergencies: In the event of an emergency, I authorize this establishment to immediately seek professional veterinarian attention for my pet (at my expense). I understand that all attempts will be made to contact me in the event of an emergency.
Coat Condition: I understand that this establishment puts my pet’s comfort above all else. In the event that my pet’s coat is matted, I understand that the groomer may have to shave the matts out rather than perform a painful dematting procedure. I also understand that if my pet is severely matted, that there is an increased risk for clipper burn or cuts to occur. I understand that all attempts will be made to prevent this, however, in many extreme matt conditions, it is unavoidable. I also understand that matted pets take additional time to groom so there will be an additional fee added on to the regular grooming price if my pet’s coat is matted.
Health: I understand that grooming can be stressful to some pets and I will inform the groomer if my pet has any heart conditions or any stress related issues prior to grooming. Pet Spa At Vinings employs extensive safety and sanitary precautions to ensure your pets safety and health. Despite reasonable and prudent efforts, some pets may experience common side effects of the grooming process, including but not limited to: clipper burn, exposure of the quick, reactions to flea treatments and de-shedding dip treatments, hair splinters, and sharp nails (after clipping). By signing this agreement, you (the client) agree to relieve Pet Spa At Vinings, and it's agents from any and all liabilities, and/or costs associated with any veterinary care, symptoms or discomfort of your pet related to or presenting after services rendered by Pet Spa At Vinings. The pursuit of any veterinary, behavioral, or rehabilitational services, and the payment there of, is the sole responsibility of the pet owner. Additionally, you agree to relieve Pet Spa At Vinings and its agents from any and all liability associated with damages to person, pet, or property by or relating to services rendered or service equipment used by Pet Spa At Vinings and it's agents.
Cancellation Policy: I understand that if I need to change my appointment time or cancel it, that I must give at least a 24 hour notice so that the appointment time can be made available to another client who is on the waiting list. If three appointments are missed (no call, no show), then the client will no longer be able to make future appointments with this establishment.
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