New Client Application - Chic Tails Pet Boutique & Spa, LLC

Chic Tails Pet Boutique & Spa, LLC employs extensive safety and sanitary precautions to ensure your pets safety and health. Despite reasonable and prudent efforts, some pets may experience common side effects of the grooming process, including but not limited to: clipper burn, exposure of the quick, reactions to flea treatments and de-shedding treatments, hair splinters, and sharp nails (after clipping). By signing this agreement, you (the client) agree to relieve Chic Tails Pet Boutique & Spa, LLC, and it's agents from any and all liabilities, and/or costs associated with any veterinary care, symptoms or discomfort of your pet related to or presenting after services rendered by Chic Tails Pet Boutique & Spa, LLC. The pursuit of any veterinary, behavioral, or rehabilitational services, and the payment there of, is the sole responsibility of the pet owner. Additionally, you agree to relieve Chic Tails Pet Boutique & Spa, LLC and its agents from any and all liability associated with damages to person, pet, or property by or relating to services rendered or service equipment used by Chic Tails Pet Boutique & Spa, LLC and it's agents.

PLEASE REVIEW OUR POLICIES AND THEN SIGN ANDN DATE AT THE BOTTOM.

1. Emergencies: In the event of an emergency, I authorize this establishment to immediately seek professional veterinary attention for my pet (at my expenses). I understand that all attempts will be made to contact me in the event of an emergency.

2. Coat Conditions: I understand that this establishment put my pet’s comfort above all else. If my pet’s coat is matted, I understand that the groomer may have to shave matts out rather than perform a painful demitting procedure. I also understand that if my pet is severely matted, that there is an increase risk for clipper burn or cuts to occur. I understand that all attempts will be made to prevent this, however in many extreme matt conditions, it is unavoidable. I also understand that matted pets take additional time to groom so there will be an additional fee added onto the regular grooming if my pet’s coat is matted.

3. Health: I understand that grooming can be stressful to some pets and I will inform the groomer if my pet has any health conditions or any stress related issues prior to grooming. I also understand that it is necessary to have my pet up to date on RABIES and BORDETELLA vaccine prior to every grooming.

4. No Show and Cancellation Policy: We schedule our appointments so that each pet receives the right amount of time to be groomed by our grooming staff. That’s why it is very important that you keep your scheduled appointment with us, and arrive on time.
I understand that if I need to change my appointment time or cancel it, I must give at least a 24-hour notice.

If you no-show to your pet’s grooming appointment, we will ask for a non refundable fee of $30 in other to book another appointment for your pet. The amount collected will be applied to your pet’s grooming total the day of the appointment. However, if you do not show to your appointment, we will not refund the deposit.

I understand the No Show and Cancellation policy of ChicTails Pet Boutique and Spa and agreed to provide a credit card number, which will be charged $30 for any no-show of a scheduled appointment. I understand that I must cancel or reschedule any appointment at least 24 hours in advance in order to avoid losing the $30.

After three no-shows to your pet’s appointment, we may decide to terminate the relationship with you.

5. Prices: I understand that my pet's final grooming price may vary depending on size, weight, type of coat, conditions of my pet's coat at the time of service and my pet's behavior.