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Bowmeowow LLC Pet Grooming Policy
Bowmeowow LLC’s philosophy is to offer a stress free grooming experience for your dog. Safety and comfort are our first priority. We will not perform any grooming procedure that causes pain or a level of stress that we think is excessive. This includes nail trimming in some situations. Senior dogs will be groomed for cleanliness and comfort, as we will not compromise your dog’s health and comfort to achieve ‘the perfect groom’. By signing below, you are stating that it is ok to groom your senior dog. If we feel that your dog is under too much stress, we will stop the grooming session immediately and the charges will be adjusted accordingly. If you have concerns about your dogs groom, please notify us within 24 hours of the appointment. We will discuss rescheduling an appointment at the earliest time available.
You, the dog owner, will advise us of any medical, physical, emotional issues, allergies, sensitivities, or pre-existing conditions. These conditions may include, but are not limited to prior surgeries, hip or joint issues, warts, moles, ear infections or skin problems.
If your dog has behavior problems, please let us know. Dogs that are extremely aggressive will NOT be groomed. If you are aware that your dog may have a temperament issue and fail to notify us, you can and will be liable for all medical fees, out of work compensation, as well as any property damage. We reserve the right to muzzle your dog. If we begin the process and your dog cannot be groomed, a $45.00 minimum groom fee will apply. All bites will be reported to the local authorities as required by law. Bowmeowow LLC reserves the right to refuse service.
We would never intentionally harm your dog, but an accident occasionally happens. Grooming equipment is sharp, and dogs are wiggly/moving creatures, so even though we use extreme caution and care in all situations, there is the possibility of the dog getting cut, nicked, scratched, nails quicked, etc. Bowmeowow LLC will not be held liable for the injury. If an injury occurs, we will advise you the dog owner immediately. If you notice any injury after the groom, Bowmeowow LLC must be notified within 24 hours of the groom.
If you would like your dog dematted due to excessive mats in the coat, dematting fees are $20.00 per 15 minutes.
If your dog cannot be humanely dematted, we may ask to clip the hair short and “start over.” We will always ask for your permission. Please keep in mind that a matted coat can cause numerous health conditions including itching, irritation, and skin infections. Removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles and skin folds trapped and hidden in the mats. Heavy matting can also trap moisture near the dog’s skin allowing fungus or bacteria to grow causing skin irritations that exist prior to the grooming process. Bowmeowow LLC is not responsible for any pre-existing conditions due to a matted coat.
Bowmeowow LLC will not groom any dog that is not up-to-date on their Rabies Vaccination as required by law. All other vaccines are not required as your dog will not come into contact with other dogs while grooming.
Pricing varies for each dog and is determined by breed, size and condition of your dog. Additional charges apply for de-matting, de-shedding, hydroclipping, excessive coat and flea treatments due to the additional time it takes. Additional charges may apply due to the dog’s temperament and behavior during the groom.
Bowmeowow LLC requires 24 hours notice to change or cancel an appointment. We will contact you by phone, voicemail or email to remind you of your appointment.
Failure to call 24 hours in advance may result in a charge of a $45.00 that must be paid prior to your next grooming appointment. Giving advance notice gives us the opportunity to fill your grooming slot and rearrange our schedule.
Bowmeowow LLC accepts all credit cards as well as cash or check. Payment is due at completion of groom.
Bowmeowow LLC has your permission to post a picture of your dog on our website or Facebook page.
I understand and do agree to the above terms for the grooming and maintenance of my dog(s) and in consideration of the grooming services of Bowmeowow LLC, it’s owners, operators, employees agree to hold harmless from damage, loss or claims arising from any known or unknown pre-existing condition of my dog(s). It is further understood and agreed the terms of this agreement can change at anytime, without notice, and will overwrite any and all prior signed contracts or releases. It is further understood that this clause applies to any and all pets groomed. The terms, special services or handling shall include but are not limited to veterinarian services in the event I am not available. I authorize Bowmeowow LLC to act as my agent in the event emergency veterinarian services, care-taking and/or transportation is necessary and I agree to pay all costs. Any/all damages, loss or claim shall include, but not be limited to death, injury or shock. Said pre-existing shall include, but not be limited to illness, previous injury, skin or coat conditions, medical conditions, advanced age or nervousness.
General Liability Waiver
Bowmeowow LLC employs extensive safety and sanitary precautions to ensure your pets safety and health. Despite reasonable and prudent efforts, some pets may experience common side effects of the grooming process, including but not limited to: razor burn, exposure of the quick, reactions to flea treatments and de-shedding dip treatments, hair splinters, and sharp nails (after clipping). By signing this agreement, you (the client) agree to relieve Bowmeowow LLC, and it's agents from any and all liabilities, and/or costs associated with any veterinary care, symptoms or discomfort of your pet related to or presenting after services rendered by Bowmeowow LLC. The pursuit of any veterinary, behavioral, or rehabilitational services, and the payment there of, is the sole responsibility of the pet owner. Additionally, you agree to relieve Bowmeowow LLC and its agents from any and all liability associated with damages to person, pet, or property by or relating to services rendered or service equipment used by Bowmeowow LLC and it's agents.
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