Bark Of The Town Grooming Studio LLC.
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Client Grooming Agreement
*Current Vaccination/Veterinarian Information: By signing this contract, owners verify their pets are current on Rabies, Distemper, and Parvo-Virus. You are to provide proof of these vaccinations via digital upload either to this system, email, or text. This must be done prior to your pets first appointment. And anytime the vaccinations expire and have been updated.
*You also are to maintain a proper flea regimen with your pet. My NO FLEA POLICY IS STRICT! We do not treat pets for fleas in this studio and you will need to see your vet for pre treatment before making an appointment or call me so I can help determine the best course of action. Bark of The Town Grooming Studio WILL AUTOMATICALLY ADD A FEE OF $50 for any dog found to have fleas after the grooming process has started. This is my home, where my personal pets and my children reside. Furth more, if you violate this policy more than once you will be banned from returning as a client.
*Aggressive or Dangerous Pets: Bark of The Town Grooming Studio No Longer is accepting new clients with Aggressive or Dangerous Dogs. If you have a dog with a history of this behavior you will need to seek our grooming services elsewhere. I reserve the right to refuse grooming services for this behavior at anytime during the grooming process.
*Health or Medical Problems and Senior Pets: Grooming procedures can sometimes be stressful, especially for a senior pet or pet with health problems, and can expose hidden medical problems or aggravate a current medical problem during or after the groom.
*Because senior pets and pets with health problems have a great chance of injury/higher chances of death, these pets will be groomed for cleanliness and comfort, in styles that will not add to their stress. In the best interest of your pet, this contract/agreement will give Bark of The Town Grooming Studio permission to obtain immediate Veterinary treatment for your pet should it be deemed necessary by Bark of The Town Grooming Studio.
*It is agreed that all expenses for Veterinary care will be covered by the pet's owner upon signing this contract/agreement.
*Accidents: There is always the possibility an accident could occur. Grooming equipment is sharp, even though we use extreme caution and care in all situations; possible problems could occur including: cuts, nicks, scratches, quicking of nails, etc. In most cases, this can happen when a pet is wiggling or moving around, you will hold harmless Bark of The Town Grooming Studio employees if your pet is injured due to its dangerous grooming behavior.
*Hold Harmless Agreement: By signing this contract, you (or your Agent) agrees to hold Bark of The Town Grooming Studio, its owners, members, operators, employees, officers and directors harmless from any illness, damage, loss, or claim arising from any condition of the undersigned pet, either known or unknown to Bark of The Town Grooming Studi. It is also further understood and agreed that terms of this agreement can change at any time, without notice, and will overwrite any and all prior signed contracts and releases.
* It is further understood this clause applies to any and all pets groomed. Bark of The Town Grooming Studio is not responsible for allergic reactions of any sort.
*Owner(s) must inform Bark of The Town Grooming Studio of all health problems, new and old, at each visit.
*All pets on my premises are groomed one at a time and I schedule for a pre determined amount of time to complete each dog before the next one arrives. Please take this into consideration when you book your appointments. As, this is my home and there is limited space to "hold" your pet for an extended amount of time. I do my best to give you a 20 min time frame for when I am about to complete your pets appointment.
*Cancellation Policies: The staff at Bark of the Town Grooming Studio would greatly appreciate any cancellations be made at least 24 hours before your scheduled appointment time. We understand that things happen at the last minute that may prevent you from making it to your appointment. Please feel free to call us to re-schedule or cancel any appointment.
Appointments canceled less than 24 hours before the scheduled time may incur a cancellation fee of up to 50% of service cost.
*No-shows may incur a fee up to 100% of the appointment cost.
Both of these fees will need to be paid up front before you are allowed to rebook another appointment along with the cost of the next appointment. ( I.E. cancellation less than 24 hours before scheduled appt. 50% of reg. appt $32.5+$65= $97.50 not including gratuity must be paid in order to schedule next appointment.
No show $65+65= $130 not including gratuity must be paid in full in order to schedule next appointment.)
*Late arrivals: Please call us if you know that you are going to be late for your appointment. I will do everything we can to still be able to give you the service you have booked, however if you are more than 15 minutes late I may not be able to complete your service and still be on time for my next Pet. If so I will need to reschedule your appointment and it will be considered a late-cancel and subject to the cancellation fees outlined above.
*For the safety of all the pets in my care in addition to our keeping a timely schedule DO NOT SHOW UP UNTIL YOU HAVE HEARD FROM ME> YOU WILL NOT BE REFUNDED AND YOUR PET WILL NOT BE FINISHED IF YOU DISRUPT THE GROOMING PROCESS IN ANY MANNER.
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